Returns are accepted up to 30 days for a refund & up to 90 days for an exchange or store credit. Supports & Braces - 14 days to return for a refund or exchange. Final Sale. Bandages, custom dyed, and custom printed items are non-returnable. This incl
No, it does not matter if the item(s) haven't been opened. The return needs to be submitted within 30 days to receive a full refund or 90 days to receive an exchange or store credit. We always recommend opening and trying all of your items upon arriv
Yes, if you are within the 30 days, we will accept your return for a refund. And if you are within the 90 days, we will accept your return for an exchange or store credit. *14 days for Supports & Braces. Final sale items are non-returnable.
No, unfortunately we do require the item(s) to be returned in their original packaging. If you no longer have the box, we cannot set up a return or exchange.
Yes, there is a $6.95 return shipping label fee. This is only charged if you select the option to refund the money back to your original payment method. If you are choosing to receive store credit or are doing an exchange, that $6.95 fee will not be
No worries, we will be more than happy to replace those item(s) free of charge. You can submit a return through the online portal or reach out to our customer service department where we will send you a replacement or process a refund.
To request a refund, submit a return through our self-serve online return portal or contact our customer service department and they will advise how much the refunded amount will be. After your refund is processed, the refund amount will be applied t
To set up a return/exchange, you can do one of the two options below:. 1. Click on the following link: Compression Store Return Portal. 2. Call us (1-866-697-3515) or email us ([email protected]) and we will set the return/exchang